Suntech USA - Support Portal

Firmware Release Bulletin: ST4500DO - v73.1.0.13

18 Aug, 2021

Release Notice Date:  2021/08/18

Production Release Date:  2020/07/27

Expected Maintenance Duration:  NA

Release Type: Recommended Update - All Carriers

Full Change logs:

Ver.1.0.13 / 2021.7.27

Improve Motion_Gyro Ignition for false IGN ON

SQA-5454: There is a problem that FTR reports are still transmitted even in Disconn mode.

SQA-5467, 5468: When motion is detected in Disconn mode, FTR report is transmitted and changed to tow mode.

Ver.1.0.12 / 2021.6.25

SQA-5454: FTR report does not stop in DISCON MODE. There is also no ALT 34 or 41.

SQA-5049: When using UDP ACK, device stopped to report STT for 10 minutes if MNT report is sent just before UDP ACK for STT is received

SQA-4495, SQA-5363: GPRS information is displayed as 0 during Deep sleep status and Driving

LATAM-1065: Device doesn't have Motion alert

SQA-5165: ALT 10 was reported when device shutdown by backup battery low

Ver.1.0.11 / 2021.6.10

Change the setting range: Motion threshold(0, 3~100), Rotation threshold(0, 5~125)

Change gyro sensitivity for ignition on

Add Scanning Band option (LTE only or LTE&GSM)

SQA-5323: GPS_FIX field is 0 even though satellite count is 5 or more

SQA-5416: GPS position is not updated in Tow mode

SQA-5165: ALT10 occurs when the device is shut down due to low voltage during backup battery only operation

SQA-5405 Heart beat report not working

SQA-5293 When sending the Attach Status Command, the response value is 0

SQA-5382 Disconn. Mode > The FTR report continues to occur. And ALT34, 41 does not occur

SQA-5380, SQA-5381 The device does not switch to Tow mode

USA-1523 Long-Trips: Customer reports false ignition on events hours ahead of trip-start.

USA-1520 Device reports show false date time or odometer values

SQA-5312 HW boot > The device cannot fix the GPS for more than 10 minutes.

USA-1478 Improve GPS inaccuracy: Drift in Park Mode

SQA-5278 Reboot bug fixed in server closed

SQA-5279 Deep Sleep Current in server closed

SQA-5290 reboot after 30 min in Deep Sleep

SQA-5266 No Clear RAM size overflow

SQA-5268 Device does not generate FTR report after SW reboot

SQA-5259 Tick count reset after Heart Beat report

SQA-5262 Fatal error when sending commands that are not supported         

USA-1489, SQA-5248 No Network after sw reboot

SQA-4815 Sleep current issue in server closed

Ver.1.0.10 / 2021.3.3

          SQA-5143 Reporting stop problem in UDP ACK enabled and Deep Sleep Mode

Ver.1.0.9 / 2021.2.2

SQA-4082 ALT 9,10 Deep Sleep

SQA-5088, 4912 no report issue

SQA-5016 report skip and ignition on error

SQA-5010 current issue in Shutdown mode

SQA-5017, SQA-5018 report issue

SQA-5007 ALERT_MODE field 0

SQA-5000 Deep Sleep mode

SQA-4995 cell info

SQA-4973 SMS error

SQA-4334 ALT10

Improved UDP ACK feature using 3 parameters

SQA-4992 Zip report is NULL

SQA-4913 TRV Report bug fix

USA-1082 Ignition off problem in Motion Ignition Ignition off

SQA-4924 VI-M: Ignition On Rotation Threshold (1711) > 0.1 > IGN On repeatedly.

SQA-4913 Debug TRV report

BG96 reboot when DNS fail.

Fixed ESN Read issue in Factory Test


USA-926  Virtual Ignition: Motion - False or Missing IGN ON and IGN OFF events

USA-939  GPS Accuracy problems

BG96 reset minimized

Fixed an error where an infinite loop was dropped when converting 0x1b+0x2f code

when converting SMS data

Modified to enter the ERR state instead of NO SIM if there is no response

when performing SIM Inserted check

BG96 SIM INSERTED Increased check time change 3sec to 30sec

LATAM-861 If there is data to be sent to the server and Cell Info is not changed

for 10 minutes, reboot

LATAM-858 Modified to be able to set + to CALL MT, SMS MT

USA-1027 ST4500 1.0.52 FW has incorrect SCUTI MNT parameter

- causing FOTA to not complete

Ver.1.0.8 / 2020.7.26

          Fixed JIRA ISSUE:

SQA-4631 SQA-4403 DID button is recognized as an invalid value

CW-103, SQA-4762 [Critical] The device sends unlimited SMS messages to the phone.

SQA-4763 Jammer is recognized when leaving the circular geofence area

with the jammer device turned off

SQA-4744 When the device enters Deep Sleep mode or idle mode, information is

missing in the temp field value.

SQA-4669, SQA-4670 MNT Report when ESN is NULL.

SQA-4514 (C)The time zone field reports only zero.

SQA-4585, SQA-4660 Alt 60 printed on server report on device H/W reboot

SQA-4620 Remove Main Power> PWR_VOLT field is displayed as 0.415585.00.

SQA-4659 In reporting ALT 15, the backup battery is reported as 3.2 when the HW

reboots after connecting the fully charged backup battery

SQA-4606 PRG and REQ responses Ignore Command Response Direction

(C) (Test FW) No response when sending CMD commands with SMS


LATAM-814 RS232 DEX issues

LATAM-832 Device time belated

LATAM-823 Device changes output status on reports after SCUTI or OTA upgrade.

LATAM-829 No commands reply > Modify Response of SMS Command Processing

LATAM-791 ST4340LC reboot constantly

LATAM-814 RS232 DEX issues(RS232 Support Model)

LATAM-780 ST3300R don't answer CMD SMS

LATAM-774 Some SMS commands fail

USA-866 SMS response loop issue: device continually sends SMS response in loop

when 20+ messages are received upon wake/power up

USA-867 New FIN release with Command Response Direction Fix

USA-857 TPR Report Keeps Reporting Old Temperature Sensor Data

USA-827 PRG and REQ responses Ignore Command Response Direction

USA-774 Reported PID reports of 'Day of Week For Working (1640)' during No report


USA-711 Request an FW that corrected the error 'Use TRV Reports&Report Schedule


USA-706 At some point, the Daily Report feature changes from Enabled to Disabled

Ver.1.0.7 / 2020.5.18

          Fixed JIRA Issues

USA-517 No Network Issue in North dakota

USA-458 MNT server url, port and duration settings are deleted

          Fixed bug about MNT server does not connect when sending request MNT server.

Fixed bug about Keep MNT server disconnection state while OTA process.

Fixed bug about MNT server disconnection while OTA process

Added an OTA retransmission feature

Fixed booting problem after FAT format

Fixed OTA result packet sends to Main Server.

Changed PRM Report default value to ‘Disable’

Fixed not connecting SCUTI server after OTA Update

Added SW Reboot feature

Test FW for Power Virtual Ignition for Ford 150

Improved Power Virtual Ignition with motion

10,000 maximum report data save

Added Report Schedule feature

report data encryption with AES128

Ver.1.0.6 / 2018.10.30

Fixed JIRA Issues:

SQA-4046, SQA-4041, SQA-4018, SQA-4038, SQA-4012, SQA-4020, SQA-4031

Ver.1.0.4 / 2019.10.24

          Fixed JIRA Issues: SQA-4010, SQA-4035,

Fixed a bug that BG96 module is on while shutdown mode.

Ver.1.0.2 / 2019.10.21

          First Release