Suntech USA - Support Portal
Recent files
23 Aug, 2021 636 kb
23 Aug, 2021 551 kb
23 Aug, 2021 1010 kb
Universal Protocol - Reporting Guide Download
Universal Reporting Guide_164.pdf
The Reporting Guide covers the format of the Universal Protocol reports
21 Jun, 2021 1.48 mb
Universal Protocol - Commands Download
Universal Commands_160.pdf
This document covers pre-programmed device commands supported by all UP devices. (e.g. Status Request, Maintenance server check-in, etc.)
01 Jun, 2021 769 kb
Universal Protocol - Parameters Download
Universal Parameters_1.106.pdf
The Parameters document outlines each of the parameter numbers and their format. This document covers SMS/TCP reprogramming parameters using PRG commands and requesting parameter values from the devices (REQ)
01 Jun, 2021 1.89 mb
Universal Protocol - ST49XX Commands Download
Universal Commands_ST49x0_R11.pdf
Commands specific to the ST49XX series of asset trackers (e.g. ST4910)
17 Mar, 2021 429 kb
Universal Protocol - ST49XX Parameters Download
Universal Parameters_ST49x0_R27.pdf
Parameters specific to the ST49XX series of asset trackers (e.g. ST4910) - including commands for remote programming and parameter queries (PRG and REQ commands)
17 Mar, 2021 532 kb
Universal Protocol - Asset Reporting Guide Download
Universal Reporting Guide_ST49x0_R25.pdf
Reporting guide specific to the ST49XX series of asset trackers (e.g. ST4910)
16 Mar, 2021 570 kb
ST4950 - Quick Start Guide Download
SU-P-021-RevA ST4950 Quick Start Guide.pdf
Quick start guide for ST4950
10 Mar, 2021 701 kb
ST4340LC Quick Start Guide Download
SU-P-015-RevA ST4340LC Quick Start Guide.pdf
Connect, Configure and Assemble the ST4340LC
02 Mar, 2021 1.47 mb
Universal Protocol - J1939 Parameters Download
ST4500J - PID PGN Guide_100.pdf
The Parameters document outlines each of the J1939 related parameter numbers, PGNs and their format.
19 Feb, 2021 390 kb
ST4500 - Quick Start Guide Download
SU-P-024-RevA ST4500 Quick Start Guide.pdf
Quick start guide for the ST4500
11 Jan, 2021 657 kb
Universal Protocol - OBDII Reporting Guide Download
Universal Reporting Guide OBD_110.pdf
The Reporting Guide covers the format of the Universal Protocol reports for OBD2 data
11 Jan, 2021 1.04 mb
Universal Protocol - OBDII Parameters Download
Universal Parameters OBD_105.pdf
The Parameters document outlines each of the OBDII related parameter numbers and their format.
21 Dec, 2020 341 kb
SCUTI API - Version 1.0.0 Download
API SCUTI Documentation-EN v 1.0.0.pdf
The SCUTI API automates the interaction with the SCUTI system. Through the API, independent processes or applications can be generated with most of the options that can be found in the SCUTI control panel.
The SCUTI API is RESTFul, which means that the communication is based on HTTP requests. The documentation details each of the methods developed in the API.
09 Dec, 2020 396 kb
ST4910 Device Manual Download
ST4910 Device Manual_100.pdf
ST4910 Device Manual
16 Nov, 2020 262 kb
ST4910 - Quick Start Guide Download
SU-P-020-RevA ST4910 Quick Start Guide.pdf
Connect, configure and assemble the ST4910 long-life tracker
16 Nov, 2020 928 kb
ST4950 Competitive Product Reference Chart Download
ST4950 Comptitive product reference chart V4.pdf
13 Nov, 2020 68 kb
Universal Protocol - ST4500 BLE Parameters Download
Universal Parameters_146_bluetooth.pdf
10 Sep, 2020 1.35 mb
Universal Protocol - OBDII Commands Download
Universal Commands OBD_102.pdf
This document covers pre-programmed device commands supported by all OBDII UP devices. .)
21 Jul, 2020 184 kb
ST4000 series - i-Button Configuration Guide Download
ST4300 - i-Button Kit Contact Type Rev01 (2).pdf
How to configure i-button sensors with a Suntech ST4000 series device
26 Jun, 2020 407 kb
[COPY] ST4000 series - RFID Configuration Guide Download
ST4300 - RFID Reader User Guide.pdf
How to configure RFID with a Suntech ST4000 series device
26 Jun, 2020 216 kb
ST4310 - Product Description Download
Product Description_ST4310_Series_Rev06.pdf
This document describes the ST4310 product line: including 7 ST4310 variants, including ultra-low cost (ST4310U)
23 Jun, 2020 252 kb
ST4910 - Product Description Download
ST4910 Product Description_100.pdf
This document describes the ST4910 trailer tracker product line
05 May, 2020 218 kb