Suntech USA - Support Portal
Most downloaded
Universal Protocol - Reporting Guide Download
Universal Reporting Guide_164.pdf
The Reporting Guide covers the format of the Universal Protocol reports
21 Jun, 2021 1.48 mb
SyncTrak User Manual Download
SyncTrak_v5 User Guide.pdf
User manual for SyncTrak, Suntech's device configuration tool, compatible with all Suntech devices
17 Dec, 2019 879 kb
Universal Protocol - OBDII Reporting Guide Download
Universal Reporting Guide OBD_110.pdf
The Reporting Guide covers the format of the Universal Protocol reports for OBD2 data
11 Jan, 2021 1.04 mb
Universal Protocol - Parameters Download
Universal Parameters_1.106.pdf
The Parameters document outlines each of the parameter numbers and their format. This document covers SMS/TCP reprogramming parameters using PRG commands and requesting parameter values from the devices (REQ)
01 Jun, 2021 1.89 mb
Universal Protocol - Commands Download
Universal Commands_160.pdf
This document covers pre-programmed device commands supported by all UP devices. (e.g. Status Request, Maintenance server check-in, etc.)
01 Jun, 2021 769 kb
ST4940M/S - User Manual and Reporting Guide - v1.07 Download
ST4940M_S_User_Manual_Ver0107.pdf
The user manual for the ST4940 LTE-M Personal Trackers. This device supports the LATAM reporting protocol; which is detailed in this document.
15 Dec, 2019 1.73 mb
ST4310 User Manual Download
ST4310_Device Manual_100.pdf
Device user manual for the ST4310 LTE-M AVL tracker. The 4310 Series is the next generation of tracking devices. Suntech offers seven uniquely configured options
To meet your specific needs.
05 May, 2020 1.12 mb
Universal Protocol - Asset Reporting Guide Download
Universal Reporting Guide_ST49x0_R25.pdf
Reporting guide specific to the ST49XX series of asset trackers (e.g. ST4910)
16 Mar, 2021 570 kb
ST4000 Series - LED Activity and Diagnostic Guide Download
ST4000-Series_LED_Activity_Guide_v01.pdf
This document explains the meaning of LED status indicator lights on the ST4300 series of devices.
15 Dec, 2019 156 kb
ST4500 - Quick Start Guide Download
SU-P-024-RevA ST4500 Quick Start Guide.pdf
Quick start guide for the ST4500
11 Jan, 2021 657 kb
SCUTI - Maintenance Server User Manual Download
Scuti Manual V1.01.pdf
SCUTI is the web-based device management tool to organize devices and manage Firmware and Profile Over-the-Air
15 Dec, 2019 2.79 mb
ST4500 - Product Description Download
ST4500_Product Description V5.pdf
ST4500 product and installation specifications
15 Dec, 2019 172 kb
ST4310 - Product Description Download
Product Description_ST4310_Series_Rev06.pdf
This document describes the ST4310 product line: including 7 ST4310 variants, including ultra-low cost (ST4310U)
23 Jun, 2020 252 kb
Universal Protocol - ST49XX Parameters Download
Universal Parameters_ST49x0_R27.pdf
Parameters specific to the ST49XX series of asset trackers (e.g. ST4910) - including commands for remote programming and parameter queries (PRG and REQ commands)
17 Mar, 2021 532 kb
ST4340 - Product Description Download
Product Description_ST4340_Rev06.pdf
ST4340 product and installation specifications
15 Jan, 2020 283 kb
Universal Protocol - OBDII Parameters Download
Universal Parameters OBD_105.pdf
The Parameters document outlines each of the OBDII related parameter numbers and their format.
21 Dec, 2020 341 kb
ST4940B - User Manual and Reporting Guide - v1.03 Download
ST4940B_User_Manual_Ver0103.pdf
The user manual for the ST4940B LTE-M Personal Trackers. This device supports the LATAM reporting protocol; which is detailed in this document.
15 Dec, 2019 2.01 mb
SCUTI API - Version 1.0.0 Download
API SCUTI Documentation-EN v 1.0.0.pdf
The SCUTI API automates the interaction with the SCUTI system. Through the API, independent processes or applications can be generated with most of the options that can be found in the SCUTI control panel.
The SCUTI API is RESTFul, which means that the communication is based on HTTP requests. The documentation details each of the methods developed in the API.
09 Dec, 2020 396 kb
ST4300 User Manual Download
ST4300 Device Manual_102.pdf
Device user manual for the ST4300 LTE-M AVL tracker
15 Dec, 2019 451 kb
ST4310 Device FAQ Download
ST4310 Device FAQ_100.pdf
Frequently asked questions about the ST4310
05 May, 2020 151 kb
ST4910 - Quick Start Guide Download
SU-P-020-RevA ST4910 Quick Start Guide.pdf
Connect, configure and assemble the ST4910 long-life tracker
16 Nov, 2020 928 kb
Universal Protocol - OBDII Commands Download
Universal Commands OBD_102.pdf
This document covers pre-programmed device commands supported by all OBDII UP devices. .)
21 Jul, 2020 184 kb
Universal Protocol - ST4500 BLE Parameters Download
Universal Parameters_146_bluetooth.pdf
10 Sep, 2020 1.35 mb
ST4950 - Quick Start Guide Download
SU-P-021-RevA ST4950 Quick Start Guide.pdf
Quick start guide for ST4950
10 Mar, 2021 701 kb
Universal Protocol - ST49XX Commands Download
Universal Commands_ST49x0_R11.pdf
Commands specific to the ST49XX series of asset trackers (e.g. ST4910)
17 Mar, 2021 429 kb